EA 338
FAULT CODE
Worcester Bosch
Flame Detected When Not Expected
High Severity
Engineer Required
The boiler has detected a flame signal when the gas valve should be closed. This is a serious safety fault.
Step-by-Step Fix Guide
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Step 1
Do not reset repeatedly
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Step 2
Turn off the boiler
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Step 3 Engineer only
Call a Gas Safe engineer immediately to inspect the ionisation electrode and gas valve
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.