360 V
FAULT CODE
Worcester Bosch
Incompatible Code Plug (8000 Series)
Medium Severity
Engineer Required
On 8000 Series boilers, code 360 V means the code plug (boiler identification module) is not compatible with the control unit. Usually a post-service issue.
Step-by-Step Fix Guide
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Step 1 Engineer only
The engineer who last serviced or worked on the boiler needs to check and replace the code plug with a compatible version
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.