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2927 B FAULT CODE
Worcester Bosch

Flame Lost During Operation (8000 Series)

Medium Severity DIY Check Possible

On 8000 Series boilers, code 2927 B means the ionisation current was insufficient during the burning phase — the flame has been lost. 'B' indicates a blocking (non-lockout) fault.

Cold Weather Note

2927 B in winter is commonly caused by a frozen condensate pipe. Thaw before resetting.

Step-by-Step Fix Guide

  1. Step 1

    Check gas supply

  2. Step 2

    In cold weather, check for a frozen condensate pipe and thaw with warm water

  3. Step 3

    Reset the boiler once

  4. Step 4

    If 2927 persists, a Gas Safe engineer should check the ionisation electrode, gas valve, and flue system

Gas Safe Reminder

Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.

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