01
FAULT CODE
Vokera
Failure to Ignite (Simple Display)
Medium Severity
DIY Check Possible
On Vokera boilers with simpler displays, code 01 indicates the boiler has failed to ignite.
Cold Weather Note
In cold weather, check for a frozen condensate pipe before calling an engineer.
Step-by-Step Fix Guide
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Step 1
Check gas supply
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Step 2
Check for frozen condensate pipe in cold weather
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Step 3
Reset using the mode selector switch (OFF/RESET position, then back to heating)
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Step 4
Call a Gas Safe engineer if fault persists
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.