Flame Signal Lost During Operation
The flame was detected but has been lost during normal operation. This may be caused by gas supply interruption or wind effects.
Step-by-Step Fix Guide
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Step 1
Check for external flue blockages
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Step 2
Verify gas supply is not interrupted
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Step 3 Engineer only
If recurring, a Gas Safe engineer should check the ionisation electrode and gas valve
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.