Flow and Return Sensors Exchanged
The flow and return temperature sensors appear to be reading the wrong values, suggesting they have been swapped or have both failed simultaneously.
Step-by-Step Fix Guide
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Step 1
This usually occurs after service work
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Step 2 Engineer only
The engineer who last worked on the boiler should check that both NTC sensors are in their correct positions
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.