EEPROM Error
There is an internal electronic memory (EEPROM) fault on the PCB. The boiler's control board cannot read or write its configuration data.
Step-by-Step Fix Guide
-
Step 1
Try turning the boiler off at the mains for 10 minutes, then back on
-
Step 2 Engineer only
If the fault persists, the PCB (Printed Circuit Board) will likely need replacing by a Gas Safe engineer
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.