01
FAULT CODE
Remeha
No Flame Detected
High Severity
Engineer Required
The boiler has failed to ignite or lost its flame. Gas supply, ignition electrode, or gas valve may be faulty.
Cold Weather Note
A frozen condensate pipe can prevent ignition in cold weather.
Step-by-Step Fix Guide
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Step 1
Check gas supply is on
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Step 2
Try resetting the boiler
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Step 3 Engineer only
If fault persists, call a Gas Safe engineer to check the ignition system
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.