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28 FAULT CODE
Ravenheat

Low Water Pressure / Pump Fault (CSI)

Low Severity DIY Check Possible

On Ravenheat CSI 120 boilers, code 28 indicates a failed low water pressure switch or pump fault. May indicate incorrect system pressure or a failed pressure switch.

Step-by-Step Fix Guide

  1. Step 1

    Check system pressure and repressurise to 1.5 bar if low

  2. Step 2

    Reset the boiler

  3. Step 3

    If fault persists, call a Gas Safe engineer to test the pressure switch and pump

Gas Safe Reminder

Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.

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