E37
FAULT CODE
Potterton
Safety Thermostat Open
High Severity
Engineer Required
The safety thermostat wire or connection is open.
Step-by-Step Fix Guide
-
Step 1 Engineer only
A Gas Safe engineer should check the thermostat and wiring
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.