E134
FAULT CODE
Potterton
Gas Valve Open Without Gas
High Severity
Engineer Required
The gas valve has been commanded open but no gas has been detected flowing — the timer for gas detection has elapsed.
Step-by-Step Fix Guide
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Step 1
Check gas supply — try other gas appliances
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Step 2 Engineer only
If gas supply is on, call a Gas Safe engineer to inspect the gas valve
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.