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E13 FAULT CODE
Hamworthy

Condensate Trap Full

Medium Severity DIY Check Possible

The condensate trap needs emptying or the drain is blocked.

Cold Weather Note

Insulate external condensate pipes.

Step-by-Step Fix Guide

  1. Step 1

    Check and clear the drain

  2. Step 2

    Pour warm water over frozen external pipes

Gas Safe Reminder

Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.

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