Invalid Device Specific Number (DSN)
The boiler has an invalid or unrecognised device-specific configuration number. Usually occurs after PCB replacement.
Step-by-Step Fix Guide
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Step 1
This usually only appears after PCB replacement
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Step 2 Engineer only
The engineer who fitted the PCB needs to program the correct DSN using the boiler's configuration menu
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.