A64
FAULT CODE
Ferroli
Maximum Consecutive Resets Exceeded
High Severity
Engineer Required
On Ferroli Bluehelix Tech boilers, A64 means the maximum number of consecutive resets has been reached. The boiler will not restart until the underlying fault is resolved.
Step-by-Step Fix Guide
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Step 1
DO NOT attempt further resets
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Step 2
Turn off the boiler at the mains
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Step 3 Engineer only
Call a Gas Safe engineer to diagnose the underlying fault
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.