Skip to main content
127 FAULT CODE
Baxi

Legionella Protection Temperature Not Reached

Low Severity Engineer Required

The boiler attempted a legionella prevention cycle (periodic high-temperature DHW heating) but could not reach the required temperature.

Step-by-Step Fix Guide

  1. Step 1

    This is usually a programming or system issue

  2. Step 2 Engineer only

    Call a Gas Safe engineer to check DHW system temperature settings and the immersion/heat exchanger performance

Gas Safe Reminder

Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.

Are you a Gas Safe Engineer?

Access technical fault data, wiring diagrams, and parts lists. Free for verified Gas Safe engineers.