Skip to main content
501 FAULT CODE
Ariston

No Flame Detected / Ignition Failure

Medium Severity DIY Check Possible

The most common Ariston fault code. The burner has failed to ignite or the ionisation signal was not detected after ignition.

Cold Weather Note

Ariston 501 in winter is very commonly caused by a frozen condensate pipe. Thaw before calling an engineer.

Step-by-Step Fix Guide

  1. Step 1

    Check that other gas appliances in the home are working

  2. Step 2

    In cold weather, check the condensate pipe for ice and thaw with warm water

  3. Step 3

    Press the reset button (usually a flame icon) and hold for 2-3 seconds

  4. Step 4

    If the fault persists, call a Gas Safe engineer to check the ignition electrode, gas valve, and gas supply pressure

Gas Safe Reminder

Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.

Are you a Gas Safe Engineer?

Access technical fault data, wiring diagrams, and parts lists. Free for verified Gas Safe engineers.