E28
FAULT CODE
Alpha
Flue Fault
High Severity
Engineer Required
There is a problem with the flue — it may be blocked, incorrectly installed, or the flue temperature sensor may have failed.
Step-by-Step Fix Guide
-
Step 1
Do not attempt to inspect the flue yourself
-
Step 2
Turn off the boiler
-
Step 3 Engineer only
Call a Gas Safe engineer to check the flue for blockages and correct installation
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.