8
FAULT CODE
Alpha
Maximum Number of Resets Exceeded
High Severity
Engineer Required
The boiler has reached its maximum reset count. Refer to the fault history codes to identify the underlying fault.
Step-by-Step Fix Guide
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Step 1
DO NOT attempt further resets
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Step 2
Turn off the boiler at the mains
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Step 3 Engineer only
Call a Gas Safe engineer to diagnose the underlying fault from the boiler's fault history
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.