60
FAULT CODE
Alpha
Pump Error (E-Tec / Evoke)
High Severity
Engineer Required
On Alpha E-Tec and Evoke combi boilers, code 60 indicates the pump is stuck or has an electrical fault.
Step-by-Step Fix Guide
-
Step 1 Engineer only
Call a Gas Safe engineer to test the pump — it may need freeing or replacing
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.