31
FAULT CODE
Alpha
Loss of Communication with External Control
Low Severity
Engineer Required
The boiler has lost communication with the Alpha Climatic remote control system.
Step-by-Step Fix Guide
-
Step 1
Check the wiring between the boiler and remote control/receiver
-
Step 2
Check the receiver is powered
-
Step 3 Engineer only
If fault persists, call a Gas Safe engineer to check the eBUS wiring
Gas Safe Reminder
Work on gas appliances must be carried out by a Gas Safe registered engineer. The steps above cover safe checks a homeowner can perform - any internal component replacement requires a qualified professional. If in doubt, always call an engineer.